— FAQ—


How do I place an order?

To place an order, please do so online or you can call us at 510-917-6505

How much notice do I need to place an order?

We typically ask for at least 3 days notice for orders.  However, we know things can pop up last minute.  In this case, just give us a call and we will do our best to accommodate your order.

What is your cancellation policy?

Orders can be cancelled up to 48 hours in advance with a full refund.

How can I pay for my order (private parties)?

We accept credit cards and checks.

Is there a deposit?

Payment in full must be received 48 hours in advance of the event.  Orders cancelled within the 48 hour cancellation window will also be charged in full. 

What is your delivery policy?

We deliver throughout the greater Bay Area. Delivery fees range from $50 to $200 depending on the specifics of your event.   


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